Terms and Conditions

This web site is owned and operated by Thai-gifts.co.uk which is a trading name for and part of The Garden Bench Company Ltd who are completely dedicated to your total satisfaction. If you have any suggestions or comments or if you need to contact us, please email us using the link on the store page or use the details below.

Our Contact details:

  • Thai-gifts.co.uk 
  • 54 Fridaybridge Road Elm Wisbech Cambs PE14 0AT United Kingdom
  • Phone: 07989057921
  • Email: info@thai-gifts.co.uk
  • VAT: 909 8057 96

Company number: 6087961 - The Garden Bench Company Ltd (see above info)

Making A Purchase

Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.

PLEASE NOTE THAT ON YOUR CREDIT CARD/BANK STATEMENT REFERENCE WILL BE MADE TO THE GARDEN BENCH COMPANY LTD. THAI-GIFTS IS A TRADING NAME FOR THE GARDEN BENCH COMPANY LTD.

We accept credit card payment via Paypal. You do NOT need a Paypal account. Paypal will process your payment securely. Refer to www.paypal.co.uk for further information.

Paypal accept most major credit/debit cards.

When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

Shipping And Handling

All out products are shipped via the Royal Mail and or courier.

The most appropriate method is used depending upon weight and size.

Please note that, as the most usual purchase is one item only a delivery charge per item has been assigned. If you intend to make a multiple item purchase it would be worth your while contacting us before placing the order as we may be able to save you money on P+P. Please contact us on: 07989057921. It is not always the case depending on the items in question but always worth a try. We will do our best to save you money.

Please note that, at present, all delivery charges have been based on a standard UK mainland delivery charge. Certain areas such as the Scottish Highlands fall outside standard charging. If you suspect you may fall into such an area please contact us for a quotation on delivery. We reserve the right to decline an order placed falling into these areas where a customer does not accept higher delivery charges.

Delivery Schedule

We aim to process and deliver your order within 7 - 10 working days.

Thai-gifts (The Garden Bench Company Ltd) is not held responsible for any industrial action/ bad weather conditions that occur whilst your order is in transit.

Back Orders

If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.

Tax Charges

For orders made from the UK or the European Union, 20% VAT is added.

Credit Card Security

Using PayPal means you can shop safely without sharing your sensitive financial information with The Bench Company. Refer to www.paypal.co.uk for more information.

Guarantee

We aim to provide complete customer satisfaction. If you are not totally satisfied with your delivery please contact us within 3 days of receipt of your order.

Reaching Us

If you need to reach us, please email us using the link on the store page, alternatively, you can call on 07989057921 (International +44 07989057921) or fax us on or write to us at 54 Fridaybridge Road Elm Wisbech Cambs PE14 0AT United Kingdom.

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